@inproceedingsGro2002, Author = {Gronau, N.}, Title = {A Procedure Model for Evaluating Knowledge Management Systems}, Year = {2002}, Pages = {78-83}, Month = {01}, Booktitle = {Proc. of the International Conference on Information and Knowledge Engineering (IKE'02)}, type = {inproceedings} @COMMENTBibtex file generated on