@inproceedings{wagner_vom_berg_sustainable_2011,
Author = {Wagner vom Berg, Benjamin and Memari, Ammar and Marx Gomez, Jorge},
Title = {Sustainable CRM for Mobility Services based on SOA architecture},

Year = {2011},
Month = {01},
Publisher = {Springer},
Address = {Poznan, Poland},
Booktitle = {ITEE 2011 Information Technologies in Environmental Engineering},
type = {inproceedings}
}
@COMMENT{Bibtex file generated on }