Publikationen

Titel

Social Software in Customer Relationship Management, a Study Exemplified in Instant Messaging Networking

Publikationsart

Abstract

Alle Autoren

Memari, Ammar; Assaad, Waad; Marx Gomez, Jorge

Buchtitel

Business Social Networking: Organizational, Managerial, and Technological Dimensions

Erscheinungsdatum

2011

Verlag

IGI Global